PARTONE
Questions 1 – 8
Lookatthesentencesbelowandatthefiveextractsfromabookaboutstaffappraisalsandfeedbackontheoppositepage .
Whichnewitem (A, B, C ,DorE) doseeachstatement 1 – 8 referto ?
Foreachstatement 1 – 8 , makeoneletter(A, B, C ,DorE) onyourAnswerSheet .
Youwillneedtousesomeoftheselettersmorethanonce .
1 Genuinefeedbackwouldreleaseresourcestobeusedelsewhere.
2 Managersareexpectedtoenabletheirstafftoworkeffectively.
3 Expertsareunlikelytofacilitateamovetogenuinefeedback.
4 Therearebenefitswhenmethodsofevaluatingperformancehavebeennegotiated.
5 Appraisalstendtofocusonthenatureoftheface-to-facerelationshipbetweenemployeesandtheirlinemanagers.
6 Theideathatemployeesareresponsibleforwhattheydoseemsreasonable.
7 Despiteexperts’ assertion, managementstructurespreventgenuinefeedback
8 Anincreasingamountofeffortisbeingdedicatedtotheappraisalprocess.
A
Performanceappraisalisontheupandup. Itusedtorepresenttheonetimeofyearwhengettingonwiththeworkwasputonholdwhileenormousquantitiesofmanagementhourswerespentintheearnestritualofratingandrankingperformance. Nowthepracticeisevenmorefrequent. Thisofcoursemakesitallthemoreimportanthowappraisalisconducted. Humanresourcesprofessionalsclaimthatmanagersshouldstriveforobjectivityandthusforfeedbackratherthanjudgement. Butthesimplefactofthematteristhatthenatureofhierarchydistortstheconceptoffeedbackbecauseperformancemeasureareconceivedhierarchically. Unfortunately, alltoomanyworkerssufferfromtheinjusticesthatthisgenerates.
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