客服服务专员英文简历模板

站长素材

      EDUCATION

      2012.09-2016.06     xx University          Accounting (Bachelor)

      Western economics, accounting computerization, marketing, intermediate financial accounting, advanced financial accounting, international finance.


      JOB EXPERIENCE

      2015.07-2015.09Bank of China  Customer service                                   

      Job description:

      l Providing custom service including 7*24 financial consultations, trading assistants, Q&As and customer cares through telephone and internet.

      l In the cases of which clients’ problems could not be solved online, transfer the information to the back staff to settle, and track the settlements before communicating with the clients.

      l Abiding the regulations and working closely with the operating administration and other co-workers.

      2015.07-2015.09Bank of China  Customer service                                   

      Job description:

      l Providing custom service including 7*24 financial consultations, trading assistants, Q&As and customer cares through telephone and internet.

      l In the cases of which clients’ problems could not be solved online, transfer the information to the back staff to settle, and track the settlements before communicating with the clients.


      CERTIFICATE

      Qualification Certificate of Junior Accountant

      Qualification Certificate of Accounting Profession

      Having passed the English test of Certified Management Accountant (CMA)P1

      Certificate of Level 2 in National Computer Rank Examination


      SPECIAL SKILLS

      Being familiar with accounting theory

      Mastering share option,futures and foreign currency hedge.

      Mastering risk management.


      ABOUT ME

      I’m familiar to related regulations and institutions, thus able to control the risk of bank operation.

      Consequently my positive attitude and strong ability of learning led to my outstanding academic achievement.

      With a creative and dynamic mind, I’m keen on attending social practice and volunteer work with a quality of hardworking and rigor.Last but not least, I’m always honest by sticking to my promise and always willing to communicate with others or to help them with a great sense of teamwork.